Digital Transformation of Compliance and Risk Management at Salmones Austral with AustranetGRC

Before implementing AustranetGRC, Salmones Austral faced a fragmented management of regulations, documents, and risks, relying on manual processes without traceability or visibility. Through a partnership with ISC, a modular solution was implemented that integrated regulatory compliance, risk management, document control, event logging, and multi-company configuration—all linked with SharePoint and Azure AD.

The implementation enabled full traceability, risk prioritization, workflow automation, and stronger compliance in the face of audits. Today, the organization operates productively with high control standards and plans to continue advancing in future phases of automation and continuous improvement.

Salmones Austral

Industry: Port Operations

Salmones Austral was born from the merger of Trusal S.A., Salmones Pacific Star S.A., and Comsur Ltda., well-known companies with extensive experience in aquaculture. Salmones Pacific Star, founded in 1985, is considered one of the pioneering companies in the region.

The Challenge

Before implementing AustranetGRC, Salmones Austral faced significant challenges in managing its regulatory, documentary, and risk-related processes. Operations were characterized by manual, fragmented processes that posed critical operational risks.

A detailed analysis of the current situation identified key gaps affecting regulatory compliance and risk management.

Manual and Fragmented Management
Processes were executed using Excel spreadsheets without proper traceability, resulting in inconsistencies and operational risks.

Low Risk Visibility
Lack of a standardized methodology for assessing, mitigating, and monitoring business risks.

Dispersed Document Management
Difficulty in version control, responsible-party validation, and compliance auditing due to the absence of centralized systems.

The Solution

To address these challenges, a modular solution was designed and implemented under the AustranetGRC platform through a strategic partnership between ISC and Austranet, enabling comprehensive regulatory compliance management.

A full implementation was carried out, including multiple specialized modules to cover the organization’s needs—from regulatory compliance to proactive risk management.

Adaptation to International Standards

The solution was based on standards such as the Crime Prevention Law, CIS Controls v8, and internal requirements. Work was done in collaboration with the Salmones Austral team to ensure methodologies were adapted to each area’s internal criteria, including multi-company configurations and integration with Microsoft Entra for enhanced security.

Results Achieved

Full Document

Traceability

100% regulatory and document traceability with automated workflows and evidence linked to controls, eliminating manual Excel management.

Intelligent Risk

Management

Risks prioritized by area with an integrated heat map and active mitigation plans, based on inherent and residual risk assessment.

Specialized Document

Control

Significant reduction in document upload and review times with automated approval workflows and integrated version control via SharePoint.

Proactive Regulatory

Compliance

Robust evidence for internal and external audits, including risk event records (EROs) and management based on international standards (CIS, ISO, PDD).

Future Phases

Implementation of the SysControl module, with automated periodic assessments.
Incorporation of custom reports by unit and for audits.
Functional adjustments based on user feedback, such as automatic linking between periodic activities and assessments.

Conclusion

Thanks to the joint efforts of Salmones Austral, ISC as a technology partner, and Austranet, the organization now has a robust, traceable system aligned with the highest standards of compliance and risk management. This case demonstrates how collaboration, planning, and technology can transform critical processes into sustainable, auditable results.

This implementation marks a milestone in the digital transformation of Chile’s aquaculture industry.